Your IT processes
won't survive the
next audit. We fix that.
We audit your IT and Security operations, close the gaps, document what was never documented, and introduce AI where it removes manual effort. Fixed scope. Fixed price. For regulated European enterprises.
The problems that keep IT and Security leaders up at night.
Processes that break under scrutiny
Your access reviews live in a spreadsheet from last quarter. Provisioning takes three days and still misses service accounts. Offboarding has no checklist, and nobody is confident the last leaver actually lost access to everything. An auditor will find all of this.
Compliance deadlines converging
NIS2 Article 21 requires documented access controls and incident response by October 2026. DORA Article 6 demands ICT risk management frameworks now. ISO 27001 surveillance audits do not wait. You need evidence of governance, not a plan to build it.
No capacity to fix it
Your team handles operations, escalations, and fires every day. There is no time left to redesign identity workflows, write missing policies, or evaluate where AI fits. You need someone who does this full-time, not a strategy deck from a Big 4 that your team cannot execute.
Assess & Fix
We audit the current state of your IT and Security processes. We identify what is broken, incomplete, or missing entirely. Then we fix it: restructuring workflows, closing compliance gaps, writing the documentation that was never written, and introducing AI automation where it removes real manual effort.
Four weeks. Four phases. No ambiguity.
Map
- Stakeholder interviews
- Current-state workflow mapping
- Systems and data inventory
Analyze
- Automation candidate scoring
- Impact vs. effort matrix
- Integration feasibility review
Fix
- Gap remediation
- Documentation overhaul
- Compliance alignment (NIS2, ISO 27001)
Deliver
- Prioritized implementation roadmap
- AI automation plan with ROI
- Executive presentation
If any of these describe your situation, we should talk.
You have an audit or certification deadline in the next 6 months
ISO 27001 surveillance, NIS2 enforcement, or a customer procurement questionnaire you cannot answer today. You need documented, governed processes before the deadline.
Your Entra ID or AD migration started but the last 30% is stalled
The initial rollout went smoothly. Now you are stuck on service accounts, legacy applications, and identity governance that was never designed. The project needs a practitioner, not more planning.
Your access reviews are manual and nobody trusts the results
Managers rubber-stamp approvals because the process is painful. You know the results do not reflect real access. An auditor will know too.
Leadership asked "what are we doing with AI?" and you have no good answer
Everyone is talking about AI. Your team ran a pilot, but it is disconnected from the processes where it would actually matter. You need someone who knows where AI fits in IT operations.
Built on enterprise-scale IAM experience.
RealProcess was founded by an IAM architect who designed and operated identity and access governance programs across 70+ studios in 25+ countries for a 13,000-employee enterprise. This is not theoretical knowledge. It is operational experience with Active Directory, Entra ID, ServiceNow, and the compliance frameworks that regulate them.
Some organizations want to go further.
Custom Build
Custom AI agent systems built for your environment. Integrated with Active Directory, Entra ID, ServiceNow, or whatever you run. Deployed in your infrastructure. Handed over with full documentation and trained internal owners.
Run
Ongoing operational support. We maintain the systems we built, handle change requests, and keep your documentation audit-ready. Your team focuses on operations while we handle governance.
Start with a conversation.
Thirty minutes. We discuss your current IT and Security processes, where the gaps are, and whether we can help close them. No pitch. No pressure.
Book a 30-minute briefingEU jurisdiction. EU data residency. GDPR-compliant by default.